Overview

At NexoraForce, we understand that your privacy matters. This policy explains how we collect, use, and protect your information when you use our business activity analysis platform. We've written this in plain language because we believe transparency shouldn't require a law degree to understand.

Our commitment goes beyond compliance with Taiwan's Personal Data Protection Act. We've built our entire data handling process around the principle that your information belongs to you — we're just the caretakers.

Information We Collect

Automatically Collected Data

When you use our platform, we collect technical information to improve your experience. This includes your IP address, browser type, device information, and how you interact with our features. We use this data to optimize performance and identify areas for improvement.

We also track usage patterns — which reports you generate most often, which features you find helpful. But here's what we don't do: we don't sell this information to third parties or use it for advertising purposes.

How We Use Your Information

Your data serves specific purposes that directly benefit your business analysis needs. We process your financial information to generate insights, trends, and recommendations that help you make better business decisions.

Primary Uses

• Generate customized business analysis reports
• Provide industry benchmarking and performance comparisons
• Deliver automated alerts for significant business changes
• Offer technical support and customer service
• Improve our analytical algorithms and reporting features

We also use aggregated, anonymized data to enhance our platform. For instance, we might analyze general industry trends to improve our benchmarking capabilities — but this never includes identifiable information about your specific business.

Data Sharing and Third Parties

We don't sell your data. Period. However, we do work with carefully selected service providers who help us deliver our platform securely and effectively.

Service Providers We Work With

• Cloud infrastructure providers for secure data storage
• Payment processors for subscription billing
• Email service providers for system notifications
• Analytics tools that help us improve platform performance

Each of these partners is bound by strict data protection agreements. They can only access the minimum information necessary to provide their services, and they're prohibited from using your data for their own purposes.

Your Rights and How to Exercise Them

Taiwan's Personal Data Protection Act gives you significant control over your personal information. We've made it easy to exercise these rights through your account dashboard or by contacting us directly.

To exercise any of these rights, log into your account dashboard or send us an email. We'll respond within 30 days and guide you through the process. No fees, no hassles.

Data Retention and Deletion

We keep your data only as long as necessary to provide our services or as required by Taiwan law. Here's our retention schedule:

International Data Transfers

While our primary servers are located in Taiwan, some of our service providers operate from other countries. When your data travels internationally, we ensure it receives the same level of protection through approved transfer mechanisms.

We use standard contractual clauses and adequacy decisions to protect your information when it crosses borders. This means your data rights travel with your information, regardless of where it's processed.

Changes to This Policy

We'll update this policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email and through your account dashboard at least 30 days before they take effect.

Minor clarifications or updates that don't affect your rights may be implemented immediately, but we'll always note the revision date at the top of this policy.